Our Products and Services

You name it and we pretty much do it!

'Shop Online', Purchasing Software or Hardware couldn't be easier, if you want to speak to a body then simply pick up the phone and tell us what you want. You can call us free on 0800 064 0259. If you prefer to browse the internet just click this link:
www.Doctorpc-shoponline.com

Residential and Student Support, as the name suggests, we can come to you or you can bring your poorly machine to us. We try to keep our rates fixed so that our clients can budget accurately, this also alleviates the nasty shock scenario. The climate is very tough and like our clients we're people to and we don't like nasty suprise bills either! We offer a friendly, yet professional service to home computer users throughout the Poole, Bournemouth and surrounding BH postcodes. If you're fed up with queuing at the large computer repair stores and tired of waiting for the one-man repair company to have an available time to call in, strike a happy balance with the area’s leading computer repair specialists our Checkatrade 9.9/10 score doesn't lie.
A selection of the services we offer home users are as follows; PC Diagnosis & Repair If your computer is causing you problems by crashing, running slowly or perhaps you have fallen victim to a virus or spyware attack, we are able to quickly and efficiently isolate the cause of your problem and get you working again. Diagnostic & Repair is a fixed price service carried out in our workshop, the cost of any parts required are not included, but a quotation for your approval will be given to you before we proceed. Windows Re-installation Over time your PC can begin to slow down and become unstable to use which can be very frustrating. In many cases the best solution is to re-install Windows, many people are surprised at the new lease of life this can give their machine. If you have ever fallen foul of a Virus or Spyware attack, a re-installation is a great way to ensure that your system is free from nasties! Virus/Spyware Removal Its a sad fact of computing that using your internet-connected home computer can expose you to Viruses and Spyware, even with the best intentions and Anti-Virus software installed, you still run the risk of your computer becoming infected. Hardware Upgrades Whether you are simply looking to increase the speed or storage capacity of your PC, we can advise, supply and install a wide variety of upgrades to your PC including; RAM, Hard Drives, DVD-RW, Graphics Cards and Network Cards to name but a few. Hardware upgrades include driver installations (where appropriate) and full testing. Regular Backups Using an inexpensive external hard-drive, we can configure your computer to automatically backup your important data every day, giving you peace of mind that your data is safe and secure.

Support Club, we also run a Support Club for residential users, this again combats the nasty suprise bill factor. You pay for service up front at £4.99 per month (multiple PC discounts available, minimum purchase 3 months). This fee entitles you to free remote service calls via the internet and further discounts if we have to visit you. This service does require a minimum standard of internet speed 1.5mb.

Business Support, we also support the businesses, from Engineering Firms to Care Homes. Windows Servers, Mac Servers, Networking, Microsoft Exchange Server Email, Remote Tele Worker Networks, Security and CCTV are all catered for. Support contracts with varrious SLA's are available to suit your personal budget, bulk points system or fixed term. We offer the complete one-stop solution for all your IT servicing, support and consultancy needs. We work pro-actively with you to provide you with a “Virtual IT Department”. IT is a vital part of all businesses, system downtime is not only frustrating, but can also cost a company hundreds if not thousands of pounds in lost productivity. Doctor PC understand this, we therefore work to minimise your downtime by actively monitoring your servers, ensuring your daily backups complete successfully and maintaining security and software updates. Should a problem arise, you can be rest assured that our experienced engineers will respond promptly and professionally, isolating the problem and instigating a solution. For additional peace of mind, we offer a choice of support service level agreements, guaranteeing you a response within a set time-frame.

Schools Support, with computers and technology playing such a vital role in today’s life, the focus of IT within schools has been increased to help children get a head start. We offer a specialised service for schools, with an understanding of the priorities required within the educational environment. We are very conversant with a wide variety of educational software solutions and are able to supply discounted licensing on a myriad of applications. Filtered Internet Access The internet is an extremely powerful and useful resource, however by its very nature it contains material that is not suitable for children. We can configure your Internet connection to restrict access to sites that may have unsuitable content, or restrict access to a selection of approved sites, this includes the implementation of Government guidelines on acceptable Internet usage. Secure Wireless Networking As more and more teachers utilise laptops, we can install and maintain secure wireless networks throughout your school enabling network connectivity around the building. Teacher Training We are able to offer training in a range of areas, from Windows to Microsoft Office through to Networking Fundamentals. Training appointments can be booked to fit in and around the timetable.